How to write an email that will always be answered! | Guy Katz | TEDxZurich

How to write an email that will always be answered! | Guy Katz | TEDxZurich

Research shows that each of us gets up to 120 emails per day, but we only open 34% of them. By learning just a few basic methods, you can optimize your day and make sure your emails hit the spot, and maybe more importantly: even have fun while writing them.

Let’s spread the recipe of how to write awesome emails – Every character counts 😉 The Swiss would say I am Israeli, Israelis would say I am German; I guess I am a little bit of both, while also blended with a dash of Arab and a pint of American. First serving in the military as an officer, I have worked for governments, startups, non-profits, consulting companies, and giant companies.

Always on the lookout for the right bit of science mixed with practical tips, I now spend my days optimizing the magical recipe for being a father of two amazing boys, a Professor for International Management & Leadership, the owner of a business training company operating worldwide and teaching people how to fly airplanes. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

50 Comments

  1. apri bray channel on February 26, 2021 at 7:42 pm

    Amazing video

  2. Rhino Gaming on February 26, 2021 at 7:43 pm

    Remember diarrhea? That’s like emails.
    You lost me mate.

  3. Vladyslav Kurbatskyy on February 26, 2021 at 7:48 pm

    🐋

  4. batman on February 26, 2021 at 7:49 pm

    Great. Thanks for giving me useful information and techniques 🤗

  5. Yogesh Reddy on February 26, 2021 at 7:51 pm

    Although this is a necessity in the digital world out there, some people still do not put in efforts to learn the importance of it. Communication is key and in a work environment and especially during the pandemic, Emails play a vital role. Thank you, Guy. P.S – Good job 🙂

  6. Anūman on February 26, 2021 at 7:52 pm

    *Spam e-mail companies want to know your location*

  7. Nothing Here on February 26, 2021 at 7:53 pm

    The what army? Bruh are you serious

  8. Heidi Habacon on February 26, 2021 at 7:53 pm

    My goodness! I have been waiting for a response from my mail since this morning.

  9. Guilherme Reinehr on February 26, 2021 at 7:54 pm

    awesome, thanks Guy!

  10. UNKNOWN FACTS on February 26, 2021 at 7:54 pm

    Interesting video….👍

    Love it.❤️

  11. FLEXCOPE INC. on February 26, 2021 at 7:56 pm

    Forget the e-mail.
    What happened to that corporate guy!?

  12. Robinheathen on February 26, 2021 at 7:56 pm

    At work, I just CC their supervisor. Always get a response XD

  13. sunmoon star on February 26, 2021 at 7:57 pm

    what is the full form of PS?!

  14. Captain Jack Sparrow on February 26, 2021 at 7:57 pm

    Focus on small things and that make a big difference.

  15. Carmen Shenk on February 26, 2021 at 7:58 pm

    Ooo… excellent thoughts!
    1. Say what you want in the subject line.
    2. Digital body language = judicious use of emoji and gifs.
    3. The Tweet principal = keep it to 140 or less… or call instead.
    4. Use their name, spell it right.
    5. Bake your email recipe (with above ingredients) to their tastes.
    6. One more thing… put the most important thing in the PS and it will linger with the reader.

  16. Cristian Pataki on February 26, 2021 at 8:00 pm

    Hmm… nice one, TED!
    I just noticed that you censor comments by deleting them.
    I wonder… what else?

  17. Akiru's Lab on February 26, 2021 at 8:02 pm

    I forgot his name was Guy at one point and it just seemed strange he kept referring to people as Guy

  18. Acesiz Official on February 26, 2021 at 8:02 pm

    👏🏽👏🏽👏🏽

  19. Natasha Parry on February 26, 2021 at 8:03 pm

    Such an amazing talk full of truths! Thank you Guy for taking the time to share your experience

  20. ṜĒĀƵЖ78 on February 26, 2021 at 8:04 pm

    سحس

  21. Bret Simmons on February 26, 2021 at 8:05 pm

    beautiful stage

  22. Mary Soumya on February 26, 2021 at 8:06 pm

    Wow

  23. Győri Sándor on February 26, 2021 at 8:08 pm

    If you put a gif in an e-mail or a presentation I immediately think less of you. Don’t.

  24. JFTN on February 26, 2021 at 8:10 pm

    Great advice 😊
    I like the PS tip.
    Until now I was always writing the most important things first, but this looks even more efficient!
    AND more friendly.

  25. Milli G on February 26, 2021 at 8:11 pm

    You forgot the most important point, the sender. If the sender”s email start with a junk name it usually ends up where it belongs 🙄

  26. Ongkon Deb on February 26, 2021 at 8:12 pm

    goood talk bro

  27. PrK Zoomin on February 26, 2021 at 8:12 pm

    Life is about creating and living experiences that are worth sharing. – Steve Jobs

  28. Sharon Sandler on February 26, 2021 at 8:14 pm

    Very interesting and helpful! Thank you Guy for this awesome talk ! 👏🏻👏🏻

  29. Saturn One on February 26, 2021 at 8:15 pm

    Huh, so emails are still a thing i guess…

  30. Prof. Dr. Guy Katz on February 26, 2021 at 8:16 pm

    Thank you all for watching and your great feedback!

  31. Ebay Addicts on February 26, 2021 at 8:17 pm

    Lets go ⛄⛄

  32. I See on February 26, 2021 at 8:17 pm

    hahahaha yes, when a teenager writes a full stop, they really are upset, can confirm

  33. Mayu Mi on February 26, 2021 at 8:20 pm

    Thank you Guy and TED this was very valuable 👏 P.S. You rocked it 🌠

  34. Dmitry Zavirukha ДОСТИЖЕНИЕ УСПЕХА on February 26, 2021 at 8:21 pm

    Слушайте (или читайте) полезные книги. А так же благодарю за Вашу подписку.

  35. ماما نوجه on February 26, 2021 at 8:23 pm

    احلي 👍 🌹 رائع جدا

  36. Flavio Marcato on February 26, 2021 at 8:26 pm

    So how can I apply these guidelines in my newsletter?
    Should I just drop it entirely because it’s always longer than 140 characters? 🙁

  37. Moody Music on February 26, 2021 at 8:28 pm

    For everyone who is reading this I hope you are happy and staying safe
    ❤️

  38. Gizem Tekin on February 26, 2021 at 8:29 pm

    Şu altyazıları Türkçe olarak da çevirseniz keşke

  39. Mücahit Doğan on February 26, 2021 at 8:34 pm

    These tedx talks are getting worse and worse lately.

  40. Lee Atkin on February 26, 2021 at 8:34 pm

    Yes, spelling names is important. I always worry I will spell my student’s or their parent’s name wrong.
    I did get an email from a parent who in their angry spelled their OWN kids name wrong. Was hard to take that email as seriously.

  41. Mustafa Ghali on February 26, 2021 at 8:35 pm

    He lost me when he said he trained Israeli soldiers. Idk man…. Something about a genocidal, colonialism, apartheid state is just off!

  42. Barbara Joseph-Adam on February 26, 2021 at 8:36 pm

    His phone case and his trousers are the same shade. That’s all, goodbye.

  43. William Mcvicar on February 26, 2021 at 8:36 pm

    i can’t he sounds like kermit the frog

  44. ghibli608 on February 26, 2021 at 8:36 pm

    Very well done, Guy ! I ALWAYS get something out of your classes !

  45. Biociety on February 26, 2021 at 8:36 pm

    Wonderful tips for those who want to build connection 🌱🌳

  46. sourabh Gaming on February 26, 2021 at 8:37 pm

    “My Father is not having any job"
    “I want to do something for my Father".
    “But YouTube is not giving me subscriber views".
    “Ya I am worse than others……😂😂😂"

  47. денис баженов on February 26, 2021 at 8:37 pm

    Katz knows how to sell stuff.

    Read the Bible – old emails written by his ancestors still look very convincing to so many.

  48. C W on February 26, 2021 at 8:38 pm

    This is helpful. However, I can’t help being concerned that this is yet another step in dumbing people down for the sake of capitalism.

  49. Collett Litchard on February 26, 2021 at 8:39 pm

    Great advice🙂

  50. sunmoon star on February 26, 2021 at 8:39 pm

    thank you.

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